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xTorso is committed to providing high-quality TPE and silicone sex dolls and ensuring they are easy to maintain. Here is a guide to help you take care of your sex doll:

Doll Cleaning:
Before cleaning, make sure to remove any sharp accessories on your hands to prevent scratching the sex doll.
1. Install the portable sex doll washer.
2. Insert the tip with sprinkling holes into the tunnel.
3. Squeeze the bulb to let the warm water spray into the tunnel.
4. Shaking or squeezing out the water inside the doll.
5. Gently insert the drying stick with the rounded end.
6. Use a soft cloth to gently pat down the doll’s skin
7. Carefully pull the stick back out and set it aside to dry.
8. Allow it to sit for an hour and full dry naturally.

Doll Maintenance:
1. Avoid using any old cleaning agent.
2. Keep away from sharp objects.
3. Dry with care.
4. Keep in a cool dark place.
5. Stay in a straight lying position.
6. Apply some renewal powder on the skin.
7. Underwear that is tight or dark can lead to deformation or staining of the doll's breasts or body.

Note:
Keeping your sex doll clean and well maintained is the key to preserving the longevity of your sex doll. Here is a list of tips for maintaining the quality and life of your love doll.
Clean Your Sex Doll:
1. We recommend cleaning your love doll directly after every use and dolls should be cleaned every 2-4 weeks as a minimum.
2. Use a mix of regular antibacterial soap and clean tepid water, gently massage the doll’s skin with your hands, or pat down with a clean sponge.
3. You can shower or bathe your love doll.
4. Be sure not to allow the neck or head to become too wet. This is to prevent rusting on any of the metal components. If you do accidentally allow the metal components to become wet, be sure to dry them immediately to prevent rusting.
5. Do not use abrasive soaps or any other general cleaning products.

Dry Your Sex Doll:
1. Ensuring your love doll has dried completely is as important to limit the chance of damage.
2. Pat-dry gently with a clean soft cotton cloth and allow the skin to air-dry fully.
3. Do not use a hard sponge/ brush or wire wool for cleaning – it will cause damage.
4. Do not rub the doll with a towel, use a ‘patting’ motion if using a towel to dry.
5. Apply talcum powder (talc) to your doll’s body once dry. Do not apply talc while your doll is still wet.
6. Apply talcum powder to the doll’s body after cleaning, this preserves the skin and prevents damage from friction.
7. Apply talc to your doll every two weeks, or at a minimum- monthly.
8. Do not apply any other substances on the skin, such as fragrance oils.

Clean Sex Doll's Vagina/ Anus/ Mouth:
1. The vaginal, anal, and oral areas of the love doll should be cleaned after every use to avoid the growth of bacteria, because TPE skin is more porous than Silicone.
2. Flush the canal with mild anti-bacterial soap water in a vaginal irrigator until thoroughly clean, rinse the canal with clean water in a vaginal irrigator until all soap is removed.
3. Dry canal thoroughly.
4. Once dry dust with Premium Renewal Powder inside and out.

Shipping & Delivery

We offer free & discreet worldwide shipping. Our goal is to ensure that the items are delivered to our customers as quickly as possible. However, due to import laws, we do not ship to the following destinations: Islamic countries, India, Indonesia, Africa, Mexico, or Brazil.

Processing & Delivery Times
USA/EU In-Stock Sex Torsos: 24 Hours processing time , 3-5 Days Shipping Time.

Non-Stock Sex Torsos/Toys: 3-5 Days Processing time , Shipping Time (Depends on your location)

For non-stock torsos or sex toys, they will be produced and shipped directly from our China factory.

This is an approximate time. Exceptions may apply to silicone dolls and robot dolls. Other exceptions may extend this time frame (like a Chinese holiday, snowstorm, rainstorm, COVID-19, etc.)

Note:
US Warehouse: ship to USA (Please don’t place the order from US warehouse if you’re not in the USA)
EU Warehouse: ship to EU countries (Please don’t place the order from EU warehouse if you’re not in an EU country)
UK Warehouse: ship to UK (Please don’t place the order from this warehouse if you’re not in the UK)
China Warehouse: ship to UK & EU & USA & Asia & CA & AU

EU Countries: Germany, France, Italy, Austria, Netherlands, Spain, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Malta, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden.

Best Price Guarantee
We promise: If you buy on xTorso and then find exact same sex torso with a better price from a competitor within 48 hours, we’ll cover 100% of the difference!

Payment Method
PayPal
PayPal Express Visa & MasterCard
Credit Card & Debit Card

Discreet Packaging – 100% Secure and private
All sex toys ship free from UPS/Fedex/DHL. Free shipping worldwide!

Your privacy is the most important thing to us. The packaging we use for sex dolls is completely discreet — it will show up in a plain brown box with no labels, logo, or markings.

If you have any problem with your order, please send an email to service@xtorso.com.

Check and Accept Your Package
We are committed to providing our customers with high-quality products. Every order is thoroughly inspected, tested, and photographed before leaving the factory.

You must inspect every item to check if there is any damage upon arrival of the package. If the package box has been corrupted when you see it, take a photo or video to file a claim with the shipping carrier. It is recommended that you open each unit and examine it, even if the cartons look fine from outside. If any defect or damage is found, please do not use it and send us pictures or videos within 24 hours. Sometimes we also need your help to file a claim with the shipping carrier if the product is damaged while shipping.

Tracking Number
We will send you a tracking number to your email after the package has been shipped. Please keep an eye on your order tracking in case something goes wrong with it before it is delivered(eg, suspending tracking, missing item, etc.) till it is delivered.

Track your order through the link below:
https://www.17track.net/en

With providing the most effective solution as our goal, if you have any problems, please email us at service@xtorso.com.

In order to solve your customs clearance troubles, we chartered a plane to send your package to the United States. Please note that no tracking information will be updated until customs clearance is complete. It will take around 5-8 working days to arrive in your country and clear customs. Please wait patiently.

After completing customs clearance for your package, we will hand over your package to FedEx and they will deliver it to you. Also, FedEx will update the tracking information for your package. Please keep a close eye on your package tracking in case something goes wrong (e.g., suspension of tracking, lost items, etc.) until it is delivered.